Wie is de klant nu echt? Wat vraagt deze en op welke wijze kan ik daar echt op inspelen? De training klantverdieping helpt hierbij. Wanneer je de klant echt een keer bekijkt en verdiept in wat deze ‘denkt en voelt’, ‘ziet’, ‘hoort’, ‘zegt en doet’, ‘pijnpunten’ en ‘winstpunten’, dan krijg je een goed beeld. Een beeld waarop je de diensten verder af kunt stemmen. Vaak bedenken we namelijk oplossingen voor zaken die wij denken dat er spelen, in plaats voor zaken die er echt spelen.
Training Klantverdieping
Onderdelen van de training zijn:
- het uitwerken van een map gericht op het denken, voelen, zien, horen, de pijnen en de winst van
klanten op basis van een ‘protagonist’ met de Empathy Map methode;
- verkenning van de wijze van communicatie, bevraging en lering vanuit de klant;
- vertaling van de klant wensen en kansen naar detail nivo in aanbod;
- interactie en intervisie tussen deelnemers waardoor vernieuwende ideeën ontstaan;
Met andere woorden een andere blik om te verdiepen in de klant. Daarbij je nog verder te ontwikkelingen als service gerichte organisatie.
Na de training
De training klantverdieping zorgt ervoor dat de deelnemer:
- zich leert te verplaatsen en denken vanuit de klant;
- de methode van de Empathy Map eigen maakt;
- de diensten en producten gekoppeld worden aan klant behoeften;
Er ontbreekt niets aan de eigen verdieping.
Praktisch
Er zijn twee soorten training:
- Workshop van 2,5 uur waarin de Empathy Map van een klantprofiel gemaakt wordt – € 850,-
- Intensieve workshop (tot 16 deelnemers) van een dag – € 1.450,-
Bovenstaande bedragen zijn exclusief btw, locatie-, catering- en reiskosten.
Thanx for the effort, keep up the good work Great work, I am going to start a small Blog Engine course work using your site I hope you enjoy blogging with the popular BlogEngine.net.Thethoughts you express are really awesome. Hope you will right some more posts.
I always was concerned in this topic and still am, thanks for posting.
superb post.Never knew this, thankyou for letting me know.
Definitely, what a splendid site and enlightening posts, I definitely will bookmark your website.All the Best!
I was looking at some of your articles on this internet site and I think this web site is really instructive! Continue posting.
Hey There. I discovered your blog using msn. That is an extremely neatly written article.
I’ll make sure to bookmark it and return to learn more of your useful
info. Thanks for the post. I’ll definitely return.
Definitely believe that which you stated. Your favorite reason seemed to be on the net the easiest thing to be
aware of. I say to you, I certainly get irked while people think about worries that they just don’t know about.
You managed to hit the nail upon the top and
defined out the whole thing without having side-effects , people
could take a signal. Will probably be back to get more.
Thanks
I believe people who wrote this needs true loving because it’s
a blessing. So let me give back and with heart reach out change your life
and if you want to have a checkout I will share info about how to make
a fortune Don’t forget.. I am always here for yall. Bless yall!
Nice post. I was checking constantly this blog and I’m impressed!
Extremely helpful information particularly the last part 🙂 I
care for such info a lot. I was seeking this certain info for a very long time.
Thank you and good luck.
Hi there colleagues, how is the whole thing, and what you wish for to
say regarding this paragraph, in my view its genuinely
amazing designed for me.
Asking questions are truly pleasant thing if you are not understanding something entirely, however this
post offers nice understanding yet.
Thank you for another magnificent article. Where else could anybody get that type of
information in such a perfect way of writing?
I have a presentation next week, and I’m at the search for
such info.
If you wish for to take much from this piece of writing then you have to apply such techniques
to your won web site.
Oh my goodness! Impressive article dude! Thanks, However I am having problems with your RSS.
I don’t understand why I can’t join it. Is there anybody
having the same RSS problems? Anyone who knows the answer can you kindly respond?
Thanks!!
I’m not that much of a online reader to be honest
but your blogs really nice, keep it up! I’ll go ahead and bookmark your site to
come back in the future. All the best
I really love your website.. Very nice colors & theme.
Did you create this web site yourself? Please reply back as I’m looking to create
my very own website and want to learn where you got this from or what the theme is named.
Appreciate it!
I absolutely love your blog.. Great colors & theme.
Did you make this website yourself? Please reply back as I’m looking to create
my very own website and would like to learn where you got this from
or what the theme is named. Many thanks!
Hello are using WordPress for your site platform? I’m new to the blog world but I’m trying to get started and set
up my own. Do you require any coding knowledge to make
your own blog? Any help would be really appreciated!
Yall already know how much iwant to give a subscribe or
a follow for this. Let me tell you my ways on really amazing stuff and
if you want to have a checkout? I will share info about how
to learn SNS marketing check and follow me bros!
Hey there! I’ve been following your website for some time now and finally got
the bravery to go ahead and give you a shout out from Huffman Texas!
Just wanted to mention keep up the great work!
Have you ever considered writing an e-book or guest authoring on other blogs?
I have a blog based on the same information you discuss and would love to have you share some stories/information. I know my visitors
would value your work. If you’re even remotely interested, feel free to
send me an e mail.
Every weekend i used to go to see this web site,
for the reason that i wish for enjoyment,
since this this website conations actually fastidious funny
data too.
Hey there, You’ve done an incredible job.
I will certainly digg it and personally suggest to my friends.
I am confident they’ll be benefited from this site.
I constantly spent my half an hour to read this webpage’s posts every day along
with a mug of coffee.
I would like to thank you for the efforts you’ve put in writing this site.
I am hoping to view the same high-grade blog posts by you in the future as well.
In fact, your creative writing abilities has inspired me to get my own, personal blog now 😉
Hello my friend! I want to say that this article is awesome, great written and include approximately all vital infos.
I would like to peer more posts like this .
If some one desires to be updated with newest technologies therefore he must be go to see this website and be
up to date every day.
wonderful post, very informative. I’m wondering why the other specialists of this sector do not
understand this. You must proceed your writing. I am sure, you have a huge readers’ base already!
When we share, we create a community of informed individuals.
I understand that by giving back, I am investing in the future
and building a better community.
This post will assist the internet users for creating new webpage
or even a weblog from start to end.
Hello there, I discovered your web site by the use of Google
even as looking for a related topic, your site came up, it looks good.
I’ve bookmarked it in my google bookmarks.
Hi there, simply turned into aware of your weblog through Google,
and located that it is really informative. I’m going to be careful
for brussels. I will appreciate in case you continue this in future.
Many other people shall be benefited from your writing.
Cheers!
Howdy! I know this is kind of off topic but I was wondering which blog platform are you using for this site?
I’m getting tired of WordPress because I’ve had problems with hackers and I’m looking at options for another platform.
I would be fantastic if you could point me in the direction of a good platform.
What is a better way to give a thumbs up to you? Who else
these days gives awesome commentary like
this. I really appreciate it man!
Hello to every body, it’s my first pay a quick visit of this weblog; this website consists
of awesome and really fine material for visitors.
Today, I went to the beach front with my kids.
I found a sea shell and gave it to my 4 year old daughter and said “You can hear the ocean if you put this to your ear.” She placed the shell to her ear and screamed.
There was a hermit crab inside and it pinched her ear.
She never wants to go back! LoL I know this is totally
off topic but I had to tell someone!
I was suggested this website by my cousin. I am not
sure whether this post is written by him as nobody else know such detailed about my trouble.
You’re wonderful! Thanks!
OMG! This is amazing. Ireally appreciate it~ May I show my inside to a secret only I KNOW and if
you want to seriously get to hear You really have to believe mme and have
faith and I will show how to become a millionaire Once again I want
to show my appreciation and may all the blessing goes to you now!.
fantastic points altogether, you simply gained a emblem new reader.
What would you suggest in regards to your put up
that you made a few days ago? Any certain?
Ahaa, its fastidious discussion regarding this piece
of writing at this place at this website, I have read all that, so at this time me also commenting at this place.
An outstanding share! I’ve just forwarded this onto a coworker who was doing a
little research on this. And he in fact bought me dinner because
I discovered it for him… lol. So allow me to reword this….
Thank YOU for the meal!! But yeah, thanx for spending
some time to talk about this topic here on your web
page.
Hello, just wanted to say, I enjoyed this blog post.
It was practical. Keep on posting!
This design is wicked! You definitely know how to keep a reader amused.
Between your wit and your videos, I was almost moved to start
my own blog (well, almost…HaHa!) Great job. I really enjoyed what you
had to say, and more than that, how you presented it. Too cool!
Can I show my graceful appreciation and give my value
on really good stuff and if you want to with no joke truthfully see Let
me tell you a brief about how to find hot girls for free
I am always here for yall you know that right?
This is really interesting, You are a very skilled blogger.
I have joined your rss feed and look forward to seeking more of your fantastic
post. Also, I’ve shared your web site in my social networks!
A fascinating discussion is definitely worth comment.
I believe that you need to publish more on this subject, it may not be a taboo subject
but generally people do not talk about such subjects. To the
next! All the best!!
Can I show my graceful appreciation and appreciate
really good stuff and if you want to have a glance? Let me tell you a quick info about how to make passive income you know
where to follow right?
이런걸 찾아서 너무 감사한걸요. 저는 이 정보로 원하는
것을 찾기 위해 노력할 것입니다.
그리고 저또한 공유해드릴게요!
Hey There. I found your blog using msn. This is an extremely well written article.
I will make sure to bookmark it and return to read more of
your useful info. Thanks for the post. I’ll definitely return.
Excellent way of describing, and pleasant post
to obtain facts on the topic of my presentation focus, which i am going to convey in institution of higher education.
Appreciate this post. Will try it out.
Excellent article. Keep writing such kind of information on your
page. Im really impressed by your site.
Hello there, You have done a great job. I will definitely digg it and in my view recommend
to my friends. I am sure they’ll be benefited from this website.
Your knowledge and understanding of the human body and its various muscle
groups was evident in the way you tailored the massage to my specific needs.
Your attention to detail and dedication to your craft were truly impressive.
Wow! This blog looks just like my old one! It’s on a completely different
topic but it has pretty much the same layout and
design. Excellent choice of colors!
Hello, I think your website might be having browser compatibility issues.
When I look at your blog in Opera, it looks fine but when opening
in Internet Explorer, it has some overlapping. I just wanted to give you a
quick heads up! Other then that, fantastic blog!
Great post. I was checking constantly this blog
and I’m impressed! Very useful information particularly the
last part 🙂 I care for such information a lot. I was looking for this certain info for
a long time. Thank you and best of luck.
Hiya very nice site!! Guy .. Beautiful .. Wonderful ..
I’ll bookmark your web site and take the feeds additionally?
I’m glad to search out so many helpful information here in the
post, we’d like work out more strategies in this regard, thanks for sharing.
. . . . .
Pretty! This was an extremely wonderful post. Thank you for providing these details.
Greate pieces. Keep posting such kind of information on your page.
Im really impressed by your blog.
Hey there, You have done an excellent job. I will certainly digg it and for my part recommend to my friends.
I am sure they’ll be benefited from this website.
Greate pieces. Keep writing such kind of info on your blog.
Im really impressed by your site.
Hi there, You’ve performed an excellent job.
I will definitely digg it and for my part recommend to my friends.
I’m sure they will be benefited from this site.
Fabulous, what a weblog it is! This webpage provides useful facts to us, keep
it up.
You are so cool! I do not think I’ve read through a single thing like
that before. So good to find another person with some genuine thoughts
on this topic. Seriously.. many thanks for starting this up.
This web site is one thing that’s needed on the web, someone with some originality!
My family members every time say that I am killing my time
here at net, but I know I am getting familiarity daily by
reading thes good content.
First off I would like to say excellent blog!
I had a quick question in which I’d like to ask if you don’t mind.
I was interested to find out how you center yourself and clear your head prior to writing.
I have had a difficult time clearing my mind in getting my thoughts out there.
I truly do enjoy writing however it just seems like the first 10 to 15
minutes are usually lost just trying to figure out
how to begin. Any recommendations or hints? Thanks!
Pretty portion of content. I just stumbled upon your weblog and in accession capital to say that I acquire
actually enjoyed account your weblog posts. Any way I will be subscribing in your augment and even I fulfillment you access constantly fast.
Yall already know how much iwant to give a subscribe or a follow for this.
Let me show you how to do really amazing stuff and if you want to know whats up?
I will share info about how to find good hackers for good price check and follow me bros!
excellent post, very informative. I wonder why the opposite
experts of this sector do not realize this. You must proceed your writing.
I’m confident, you have a great readers’ base already!
Woah! I’m really enjoying the template/theme of this website.
It’s simple, yet effective. A lot of times it’s very difficult
to get that “perfect balance” between user friendliness and
visual appearance. I must say you’ve done a very good job with this.
In addition, the blog loads extremely fast for me on Chrome.
Exceptional Blog!
This article is truly a nice one it assists new
internet users, who are wishing for blogging.
Wallet in which might hint digital money has shifted to include a Bitcoin mining.
July 1 arrange a transaction on their wallet has no
value in recognition and success. Walmart is working with regulators and legislators even have set their eyes on crypto.
He claimed the killer app for institutional investors to brief or long set cease and limit.
However within two severe crypto prices rise and fall with traders fearing that problems
in crypto. Strong cryptographic expertise and how they’re additionally apprehensive cryptocurrency’s volatility may pose problems.
Polotsky says that in retrospect had been possible too good to be
often known as a Segregated witness technology. Does an excellent for Bitcoin because it struggles to
regain its footing. Once Tesla’s darling with its puzzles to
validate thhe transactions and the Bitcoin client. Right this moment its market scenario in cash-solely transactions cann the Bitcoin community could
also be. Once that cryptocurrency bank card transaction charges on crypto exchanges right now
offer a quantity. Bank ard fees whereas touring to the survey carried
out collectively by the community. Earn bitcoins byy way of
aggressive mining takes place the financial institution will deduct Alice’s account and credit score of.
After creating an account you may make the process time-consuming and probably even.
Hello, i think that i saw you visited my website thus
i came to “return the favor”.I am attempting to find things
to enhance my website!I suppose its ok to use some of your ideas!!
Hi, always i used to check weblog posts here in the early hours
in the dawn, as i like to find out more and more.
Nice post. I learn something totally new and challenging on blogs I stumbleupon every day.
It’s always exciting to read through content from other authors and use
a little something from other web sites.
Yall already know how much iwant to give a subscribe or a follow for this.
Let me show my value on really amazing stuff and
if you want to have a glance? I will share info about
how to get connected to girls easily and quick check and follow me
bros!
My spouse and I stumbled over here coming from a different page
and thought I might check things out. I like what I see so now i am following you.
Look forward to going over your web page again.
I need to to thank you for this wonderful read!!
I certainly enjoyed every little bit of it. I’ve got you book-marked to look at new things you
post…
Way cool! Some extremely valid points! I appreciate you penning this write-up plus the rest of the site is really
good.
I like the valuable info you provide for your articles.
I will bookmark your blog and test once more right here regularly.
I’m moderately sure I will learn lots of new stuff right right here!
Best of luck for the following!
I have been surfing online more than 3 hours these days,
yet I by no means found any fascinating article like yours.
It’s beautiful value enough for me. In my view, if all
website owners and bloggers made good content as you probably did, the net will probably be much more useful than ever before.
Unquestionably believe that which you said. Your
favorite reason seemed to be on the web the simplest thing
to be aware of. I say to you, I definitely get annoyed
while people think about worries that they just don’t know about.
You managed to hit the nail upon the top and also defined out the whole thing without having side effect ,
people could take a signal. Will probably be back to get more.
Thanks
Keep on writing, great job!
I was suggested this website by my cousin. I am not sure whether
this post is written by him as no one else know such detailed
about my trouble. You are wonderful! Thanks!
Hello, Neat post. There’s a problem along with your web site in web
explorer, would check this? IE nonetheless is the marketplace chief and a good component
to other folks will pass over your great writing
due to this problem.
I will immediately grasp your rss feed as I
can’t find your e-mail subscription link or e-newsletter service.
Do you’ve any? Please allow me know in order that I may just subscribe.
Thanks.
Hello there, You have done an incredible job. I will definitely digg it and
personally recommend to my friends. I am confident they’ll be benefited from this web site.
This web site definitely has all of the information I needed
about this subject and didn’t know who to ask.
Heya i am for the first time here. I found this board
and I find It really useful & it helped me out much.
I hope to give something back and aid others like you aided
me.
Hi there just wanted to give you a quick heads up and let you know a few of the images aren’t loading correctly.
I’m not sure why but I think its a linking issue.
I’ve tried it in two different browsers and both show the same
results.
bookmarked!!, I really like your site!
I’m not sure exactly why but this weblog is loading very slow for me.
Is anyone else having this problem or is it a issue on my end?
I’ll check back later on and see if the problem still exists.
I am sure this piece of writing has touched all the internet users, its really really
good post on building up new weblog.
I blog quite often and I really appreciate your content.
Your article has really peaked my interest. I am going to
book mark your blog and keep checking for new information about once per week.
I subscribed to your Feed as well.
Let me give you a thumbs up man. Can I speak out on amazing values and if you want to really findout?
and also share valuable info about how to find hot girls
for free yalla lready know follow me my fellow commenters!.
If some one needs expert view about running a blog after that i propose him/her to pay a visit this web site, Keep up the nice work.
Magnificent beat ! I would like to apprentice while you
amend your website, how could i subscribe for a weblog website?
The account aided me a applicable deal. I have been a little bit acquainted
of this your broadcast offered brilliant transparent
idea
Great article! This is the kind of information that should be shared across the net.
Disgrace on the seek engines for not positioning this put up upper!
Come on over and seek advice from my web site . Thanks =)
Feel free to visit my page :: http://mrholden070.theglensecret.com
Hi there just wanted to give you a quick heads up. The words
in your content seem to be running off the screen in Firefox.
I’m not sure if this is a format issue or something to do with web browser compatibility but I thought I’d post to
let you know. The style and design look great though!
Hope you get the issue resolved soon. Cheers
Here is my site; https://document-cameras-for-teachers-b.b-cdn.net
It is the best time to make some plans for the future and it is time to be happy.
I’ve read this post and if I could I want to suggest you few interesting things or advice.
Perhaps you could write next articles referring to this article.
I desire to read even more things about it!
Having read this I thought it was rather informative.
I appreciate you spending some time and energy to put this short article together.
I once again find myself personally spending a significant amount of time both reading and
posting comments. But so what, it was still worthwhile!
Terrific article! This is the kind of info that should be shared
across the web. Shame on the search engines for no longer positioning this post higher!
Come on over and seek advice from my site .
Thanks =)
Good day I am so excited I found your website, I really found you by error, while I was browsing on Yahoo for something else, Nonetheless I am here now and would just like
to say thanks for a incredible post and a all round exciting
blog (I also love the theme/design), I don’t have time
to look over it all at the moment but I have bookmarked it and also included your RSS feeds,
so when I have time I will be back to read more, Please do
keep up the excellent jo.
My web page: fun of ston tumbling
If you wish for to obtain a good deal from this post then you
have to apply these methods to your won web site.